Refund Policy

Effective for all digital services provided by Graphix by Carter

​

At Graphix by Carter, I take pride in delivering high-quality, custom designs tailored to each client's vision. Due to the nature of digital design services, all sales are final and non-refundable.

​

No Refunds

Once a design project has begun, no refunds will be issued under any circumstances. This includes, but is not limited to:

• Change of mind

• Miscommunication or lack of response

• Missed deadlines due to incomplete or delayed client input

• Dissatisfaction with the final result after revisions have been completed

​

Revisions

Each service includes a specified number of complimentary revisions (as outlined in the service description). I am committed to ensuring your satisfaction during the design process. If you are not happy with your design, please contact me promptly to request changes before final approval.

​

Communication

Clear, timely communication is essential. If I do not receive the required content, details, or feedback within 7 days of purchase or revision request, your order may be marked as complete with no refund.

​

Final Files & Approval

Once a design is approved and final files are delivered, any additional edits will incur a $10 fee per revision. It is the client’s responsibility to carefully review the design before confirming final approval.

By purchasing a service from Graphix by Carter, you acknowledge and agree to this refund policy.

​

Have questions or concerns? Please don’t hesitate to contact me directly.